Virtual Customer Support Associate – Remote
Virtual Customer Support Associate – Remote
Job Summary
Job Type: Full-time
Salary: Competitive hourly rate
Company: XYZ Solutions
Location: Remote
Benefits: Health insurance, Paid time off, Flexible work hours, Professional development opportunities
Job Description
XYZ Solutions is seeking a dedicated and customer-focused Virtual Customer Support Associate to join our team. As a remote position, this role offers the flexibility to work from anywhere while providing exceptional support to our valued customers. The ideal candidate will have strong communication skills, a problem-solving mentality, and a passion for helping others.
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- High school diploma or equivalent; college degree preferred
Responsibilities
- Manage large amounts of incoming calls and emails
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Similar Remote Jobs
Virtual Customer Support Associate – Remote
Posted on: 12-09-2024 00:00
Part time work from home no experience jobs in New York
Posted on: 12-09-2024 00:00
Delta Airlines Flight Attendant No Experience Required Part-Time
Posted on: 12-09-2024 00:00
Remote Data Entry Clerk – $18/Hour Part-Time Flexible Hours
Posted on: 12-09-2024 00:00
Retail Associate (Part-Time – Flexible)
Posted on: 12-09-2024 00:00
Passenger Van Driver
Posted on: 12-09-2024 00:00
Customer Service Representative – Start Today
Posted on: 12-09-2024 00:00
Amazon jobs at home – Office Associate (Part-Time Remote Job)
Posted on: 12-09-2024 00:00
Remote Virtual Assistant – Full Remote Data Entry Position
Posted on: 12-09-2024 00:00
American Airlines Junior Flight Attendant Entry Level Travel Opportunities
Posted on: 12-09-2024 00:00
Python Internship (Remote & Flexible Hours)
Posted on: 08-10-2024 00:00
Licensed Practical Nurse
Posted on: 27-02-2025 00:00
ERP Project Coordinator
Posted on: 28-11-2024 04:55
Enterprise Field Sales Representative, Google Cloud
Posted on: 16-07-2024 18:52
remote online help desk jobs | $25-$35 per hour | no experience needed | no degree required
Posted on: 27-02-2025 00:00
Part Time Merchandiser
Posted on: 31-01-2025 10:03
On-Demand Style Consultant
Posted on: 16-07-2024 19:05
Full-Time Virtual Customer Representative - Louisville, KY
Posted on: 12-11-2024 02:59
Virtual Medical Transcriptionist/ Editor- Little Rock, AR
Posted on: 27-02-2025 00:00
Travel Advisor - Remote A
Posted on: 31-07-2024 19:12