WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-23
Similar Remote Jobs
WORK FROM HOME
Posted on: 23-08-2024 00:00
WORK FROM HOME
Posted on: 23-08-2024 00:00
Live Chat Specialist
Posted on: 23-08-2024 00:00
Remote Customer Service
Posted on: 23-08-2024 00:00
Virtual Education Consultant
Posted on: 23-08-2024 00:00
Independent Healthcare Recruiter
Posted on: 23-08-2024 00:00
Online Accounting/Bookkeeping Admin
Posted on: 23-08-2024 00:00
Live Chat Assistant
Posted on: 23-08-2024 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Drive with DoorDash
Posted on: 23-08-2024 00:00
General Laborer, Warehouse
Posted on: 09-10-2024 00:00
Walt Disney Remote Jobs (No Degree, Part/Full Time, Customer Support) ? Entry Level
Posted on: 07-09-2024 00:00
Coca-Cola Remote Jobs (Night Shift, Full Time) $20.50/Hour - Apply Now
Posted on: 01-07-2024 16:52
Remote Access Services Product Manager
Posted on: 07-08-2024 00:00
Remote Licensed Customer Service Representative
Posted on: 23-02-2025 00:00
Remote Work From Home Data Entry Clerk / Typing (remote) – Hiring Now
Posted on: 12-09-2024 00:00
Make Extra Money Online Jobs for 15-Year-Olds
Posted on: 02-12-2024 03:11
Application Support Specialist- Veterans Affairs (REMOTE/ 3rd Shift)
Posted on: 02-02-2025 00:00
Netflix Customer Service Jobs, Netflix Watcher Job
Posted on: 16-07-2024 18:54
Office Assistant (Remote)
Posted on: 07-09-2024 00:00